All orders received from the 10th April 2020 have tracked shipping automatically included upon checkout. This turns your order to be considered a tracked parcel. This allows customers to monitor where their shipment is after its been dispatched at the post office. This gives everyone peace of mind especially during the Covid-19 pandemic where delays are imminent. Customers will receive email notification stating their order has been shipped with the tracking number included.
Due to the current Covid-19 pandemic, please expect 2-6 weeks delay, depending on the country. For further updates, please check read more at https://auspost.com.au/about-us/news-media/important-updates/coronavirus .
Vividwood Fingerboards is not responsible for any delays or undelivery if the parcel has already been sent. Whilst delays Are bound to happen especially during this time, you can have peace of mine having a tracking information that will let you know where it’s at.
Thank you and appreciate for your understanding.