Untracked letter mail (small order only)
Default shipping is untracked and costs only AUD3 for local and AUD4 for shipment outside Australia. This is the most affordable shipping option for most customers. This shipping method has been very popular and reliable method but being untracked, customers accepts the risk mail is lost and not delivered.
Local (Australia only) mails typically take between 2-5 business days.
International mails typically takes on average 3 weeks. Sometimes less sometimes more.
Tracked shipping (small to large orders)
Tracked shipping is always recommended, giving you peace of mind being able to track where your parcel is. This is recommended especially if have a large order. Pricing for tracked shipping is as follows.
Local (Australia only) = AUD10
International = AUD 18.50 /25.00/29.00 depending which country it’s going to. Check total costs at checkout.
Timings are similar as non tracked, but often a bit faster.
Whether you opt for tracked or untracked, customers will be notified as soon as mail/parcel is shipped. Photo of your mail at the post office is sent to you via Instagram (providing I have your Instagram).
Replacement for lost orders will not be applicable as what happens after dispatching at the post office is out of our hands.